Fort Dunlop, Fort Parkway, Birmingham, B24 9FE
Retail Security Specialists
Welcome To SG One Midlands
SG One Midlands Limited is proud to offer a complete range of security services delivered by our team of fully SIA licensed and trained personnel. Specialising in retail and static guarding, we are committed to providing a full range of services from uniformed officers to covert surveillance. This enables SG One Midlands to provide a service to sectors that have no facilities of their own.
Our management believes that the client will take into account many factors when deciding upon which company to entrust with the security of their premises and the safety of their personnel. At the heart of the company is a 24-hour control system that constantly assesses our security personnel, not only during the day but also throughout the night.
Our main objective of business is the prevention of loss and damage to the client’s property, thus minimising financial loss. All of the security officers we provide are trained in accordance with British Standards 7499:2007 and 7960:2005, vetted in accordance with British Standards 7858:2012 and licensed under SIA regulations.
Expert retail security solutions.
Trained personnel for store protection..
Customer-focused approach to security
Covert surveillance for theft prevention.
30
YEARS
OF EXPERIENCE
Our Mission
To successfully supply services and continue to evolve efficiently in a faster, ever-changing world, SG One Midlands Limited aims to provide our clients with the option to receive all support services they require from one innovative and effective supplier. We promote training and development, and emphasise the value of active customer service as a vital tool to both gain competitive advantage and exceed client expectations.
To achieve this mission we must embrace the following values and work ethics within our organisation:
IDEAL REPUTATION WITH CUSTOMERS: SG One Ltd responds quickly in a helpful way, produces creative ideas, gives value for money and supplies the right services promptly.
AMONGST OURSELVES: We help and support each other, work as a team, actively recognise efforts and all share in the company’s successes.
OUR BUSINESS AIM:
- To successfully supply services and continue to evolve efficiently in a faster, ever-changing world.
- Strive for quality and excellence in everything that we do Foster a “we can do” culture by working with commitment and enthusiasm.
- Have a clear view of the high standards expected of us and strive to maintain them.
- Take personal and team ownership for our work.
Quality Assurance
We are dedicated to providing a consistently high level of service. This commitment is pursued by:
• A company culture geared to getting it right the first time, every time.
• Procedures that back-up and achieve excellence in service.
• Staff training on procedures.
• Internal audit and inspection of procedures to continuously improve these processes.
• On-going communication with our customers to ensure that we are delivering a high level of service consistently.
• Regular independent checks to ensure we are in full compliance with those aims and in line with ISO 9001.
